Our goal is to take care of our workers and clients and offer a comfortable and safe stay. For this reason, we inform you of the measures adopted and the services that are affected or disappear against COVID.
1. Upon the client's arrival, the temperature will be taken to avoid internal contagions.
2. We have adapted our hotel and facilities in compliance with social distancing measures.
3. Disinfection and cleaning required upon departure from the client. In addition, for security, those rooms that do not have the "do not disturb" sign daily before 1:00 pm, will be defined and cleaned every day.
4. We have provided hydroalcoholic gel dispensers in all the facilities of our establishment.
5. We cannot store luggage for late departure or early arrival of the client.
6. The dinner regime can be affected by shifts in case the capacity is full. The client must consult before proceeding to the dining room, the occupation of the same.
7. The valet service is not operational.
8. The entire perimeter of the pools will be disinfected twice a day with a spraying backpack.
9. Payment will be encouraged through contactless electronic means and we will disinfect the POS and dataphone in each operation.
10. The restaurant menu will be by QR code.
11. Due to capacity restrictions, our infinity pool area has become a restricted access area. In order to access it is necessary to make a reservation. This reservation will generate an additional cost NOT INCLUDED in the price of the rooms, which will be reflected in your invoice. For more information you can check with reception.
The reservation includes: exclusive sun loungers reserved from 4pm. at midnight, bottle of cava on arrival, fruit plate prepared in the afternoon, plus exclusive access to a spectacular Infinity pool from which to watch the sunset.
12. The use of masks is mandatory in our facilities.
Taking care of you is our greatest satisfaction. Therefore, now that we can return to travel and enjoy a well-deserved rest without worries, it is more important than ever that we can do it with security and tranquility.
Thanks for trusting us.